Terms of Service

TomoLife Store (ABN: 58650523112) specializes in the sourcing and delivery of K-pop merchandise. By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.

You agree to use our website only for lawful purposes and to purchase products from TomoLife Store. You must not:

• Use the website to commit any unlawful acts or violate local laws
• Damage, disable, overburden, or impair our website or systems
• Use products for illegal or unauthorized purposes
• Infringe intellectual property rights, including copyrights, trademarks, or other proprietary rights

To place an order:

• Select the products you wish to purchase
• Provide accurate billing and shipping information
• Pay in full using the available payment methods (credit card, bank deposit, or other methods displayed on the website)

Payment Terms:

• Payment is due at the time of purchase
• All prices listed are final
• You are responsible for charges incurred by use of your account, credit card, or other payment mechanism, including applicable taxes

TomoLife Store provides delivery services within our designated service area.

• Delivery fees may apply
• We will make reasonable efforts to deliver on the requested date, but delivery dates cannot be guaranteed
• If delivery cannot be completed due to factors beyond our control, we will contact you to reschedule

Delivery Instructions:

• Provide clear, accurate instructions including any special handling or time requirements
• Ensure the recipient is available to receive the goods

• All products are subject to availability
• We reserve the right to substitute products with items of equal or greater value
• While we aim for accurate information, we do not guarantee that all website content is complete, current, or error-free

• While most merchandise is non-perishable, for time-sensitive or limited-edition items, we are not responsible for the condition of goods once delivered
• It is your responsibility to inspect, store, and use items appropriately

• Refunds and cancellations may be subject to restrictions
• Contact us as soon as possible if you need to cancel or reschedule an order
• For details, refer to our Refund and Return Policies

All content on our website, including trademarks, logos, graphics, images, product designs, and other materials, is owned by TomoLife Store or its licensors. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content without prior written consent.

• Our website and services are provided "as is" and "as available"
• We make no warranties regarding the operation, content, or products offered on the website
• Use of the website is at your own risk

TomoLife Store is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, even if we have been advised of the possibility of such damages.

We reserve the right to modify these Terms of Service at any time without prior notice. Continued use of our website or services constitutes acceptance of any updated terms.

These terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

• Promotions are not redeemable for cash or gift vouchers
• Available while stocks last
• TomoLife Store reserves the right to amend or withdraw promotions at any time without prior notice

For questions or concerns regarding these Terms of Service: support@tomolife.store